Embedded Service for Web Developer Guide

Embedded Service for Web Developer Guide
Adjust General Parameters
Change the Embedded Chat Window Appearance and Behavior
Customize Embedded Chat
Customize the Channel Menu
Embedded Service Customized Components
Lightning Web Components for Embedded Service
Custom Aura Components
Pre-Chat UI
Pre-Chat Component Code Samples
Minimized UI
Minimized Component Code Samples
Get Settings from the Embedded Service Code Snippet
Multiple Components with Lightning Out
Code Snippet Versions
PDF

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Custom Aura Components for Embedded Service

Use Aura components to adapt the user interface for your embedded components. Aura components are the original components and don’t offer the same flexibility and ease of use compared to Lightning Web Components.

Use Lightning Web Components (LWC) instead of Aura components. All new Embedded Service features will only work with LWC and support for Aura components may deprecate in the future.

Important

To create an Aura component, go to the Developer Console and click File | New | Lightning Component.