First-Generation Managed Packaging Developer Guide
jManage Licenses for Managed Packages
Use the License Management App (LMA) to manage leads and licenses for your AppExchange
solutions. By integrating the LMA into your sales and marketing processes, you can better engage
with prospects, retain existing customers, and grow your ISV business. The LMA is a managed
package that is installed in all partner business orgs (PBO) and includes custom objects that
track details on packages, package versions, and licenses.
| Available in: both Salesforce Classic and Lightning Experience |
| Available in: Enterprise, Performance, and Unlimited Editions |
| I need to... | Permissions | For details, see... |
|---|---|---|
| Configure the LMA | System Admin profile | Get Started with the License Management App |
| Bill subscribers or monitor license expiration | Object Permissions: Read | Lead and License Records in the LMA |
| Convert trial subscriptions into paying customers | Object Permissions: Edit | Modify a License Record |
| Customize the LMO | Object Permissions: Edit | Extend the LMA |
| Provision licenses to a subscriber | Object Permissions: Edit | Modify a License Record |
| Support subscribers with technical issues | Various permissions (see Assign Permissions to the Subscriber Support Console for details) | Troubleshoot Subscriber Issues |
The LMA is available to eligible Salesforce partners. For more information on the Partner Program, including eligibility requirements, visit https://partners.salesforce.com.