PresenceUserConfig

Represents a configuration that determines a presence user’s settings.

For more information, see PresenceUserConfig in the Object Reference for the Salesforce Platform, and SOAP API Developer Guide.

Fields

Field Name	Field Label	Type	Digits	Length
`AcwExtensionDuration`	Extension duration (seconds)	int	9
`AfterConvoWorkMaxTime`	Duration (seconds)	int	9
`Capacity`	Capacity	int	9
`CreatedById`	Created By ID	reference		18
`CreatedDate`	Created Date	datetime
`CustomSoundId`	Static Resource ID	reference		18
`DeveloperName`	Developer Name	string		80
`HasAcwExtensionEnabled`	Let agent extend timer	boolean
`HasAfterConvoWorkTimer`	Give agents wrap-up time after conversations	boolean
`Id`	Presence Configuration ID	id		18
`IsDeleted`	Deleted	boolean
`Language`	Master Language	picklist		40
`LastModifiedById`	Last Modified By ID	reference		18
`LastModifiedDate`	Last Modified Date	datetime
`MasterLabel`	Presence Configuration Name	string		80
`MaxExtensions`	Max Extensions	picklist		255
`OptionsIsAutoAcceptEnabled`	IsAutoAcceptEnabled	boolean
`OptionsIsDeclineEnabled`	IsDeclineEnabled	boolean
`OptionsIsDeclineReasonEnabled`	IsDeclineReasonEnabled	boolean
`OptionsIsDisconnectSoundEnabled`	IsDisconnectSoundEnabled	boolean
`OptionsIsRequestSoundEnabled`	IsRequestSoundEnabled	boolean
`PresenceStatusOnDeclineId`	Service Presence Status ID	reference		18
`PresenceStatusOnPushTimeoutId`	Service Presence Status ID	reference		18
`SoundLength`	Sound Length (Seconds)	int	9
`SystemModstamp`	System Modstamp	datetime