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PresenceUserConfig

Represents a configuration that determines a presence user’s settings. This object is available in API version 32.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see PresenceUserConfig in the Object Reference for the Salesforce Platform.

Fields

Field Name	Field Label	Type	Digits	Length
`AcwExtensionDuration`	Extension duration (seconds)	int	9
`AfterConvoWorkMaxTime`	Duration (seconds)	int	9
`Capacity`	Capacity	int	9
`CreatedById`	Created By ID	reference		18
`CreatedDate`	Created Date	datetime
`CustomSoundId`	Static Resource ID	reference		18
`DeveloperName`	Developer Name	string		80
`HasAcwExtensionEnabled`	Let agent extend timer	boolean
`HasAfterConvoWorkTimer`	Give agents wrap-up time after conversations	boolean
`Id`	Presence Configuration ID	id		18
`InterruptibleCapacity`	Interruptible Capacity	int	9
`IsDeleted`	Deleted	boolean
`Language`	Master Language	picklist		40
`LastModifiedById`	Last Modified By ID	reference		18
`LastModifiedDate`	Last Modified Date	datetime
`MasterLabel`	Presence Configuration Name	string		80
`MaxExtensions`	Max Extensions	picklist		255
`OptionsIsAllowAnyDestinationFlowForTransferEnabled`	IsAllowAnyDestinationFlowForTransferEnabled	boolean
`OptionsIsAllowAnyDestinationProfileForTransferEnabled`	IsAllowAnyDestinationProfileForTransferEnabled	boolean
`OptionsIsAllowAnyDestinationQueueForTransferEnabled`	IsAllowAnyDestinationQueueForTransferEnabled	boolean
`OptionsIsAutoAcceptEnabled`	IsAutoAcceptEnabled	boolean
`OptionsIsDeclineEnabled`	IsDeclineEnabled	boolean
`OptionsIsDeclineReasonEnabled`	IsDeclineReasonEnabled	boolean
`OptionsIsDisconnectSoundEnabled`	IsDisconnectSoundEnabled	boolean
`OptionsIsRequestSoundEnabled`	IsRequestSoundEnabled	boolean
`PresenceStatusOnDeclineId`	Service Presence Status ID	reference		18
`PresenceStatusOnPushTimeoutId`	Service Presence Status ID	reference		18
`SoundLength`	Sound Length (Seconds)	int	9
`SystemModstamp`	System Modstamp	datetime

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Salesforce Field Reference Guide