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PromptVersionLocalization
Use prompts and walkthroughs to display announcements, training, or news to users within the app. Choose to add an action button or link that links to a URL of your choice. Track views, action button clicks, and walkthrough completions.
Supported Calls
create(), delete(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), update(), upsert()
Special Access Rules
Admins have access to add or edit prompts and walkthroughs. For non-admin users, assign the Manage Prompts user permission. Everyone can see the In-App Guidance setup page. To show more than three walkthroughs to users, use the View Walkthroughs user permission, which is part of the Walkthroughs permission set license. The Enablement Sites (myTrailhead) subscription includes this feature. For pricing details, contact your Salesforce account executive. Note the restrictions on user visibility of the walkthroughs you create in the Packaging Prompts and Walkthroughs section.
Prompts and Walkthroughs in Managed Packages
For considerations about including in-app guidance in a managed package, see Guidelines for In-App Guidance in Managed Packages in Salesforce Help.
For more information about creating managed packages, see Before You Create Second-Generation Managed Packages.
Unmanaged packages must contain a namespace prefix. For more information, see Create and Register Your Namespace for Second-Generation Managed Packages and What happens to my namespace prefix when I install a package?.