Chat REST API Developer Guide

Overview
Getting Started with the Chat REST API
Request Headers
Your Message Long Polling Loop
Using Estimated Wait Time Instead of Queue Position for a Chat Session (Beta)
Chat REST API Resources
Create a Chat Session
Create a Chat Visitor Session
Monitor Chat Activity
Customize the Chat Visitors’ Experience
Settings
Availability
Breadcrumb
VisitorId
SensitiveDataRuleTriggered for Agents
SensitiveDataRuleTriggered for Chasitors
Request Bodies for Chat REST API
Response Bodies for Chat REST API
Chat REST API Data Types
Status Codes and Error Responses
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SensitiveDataRuleTriggered for Chasitors

Sets the sensitive data rules for the chat visitor, such as blocking the visitor’s credit card, Social Security, phone and account numbers, or even profanity.

Syntax

URI
https://hostname/chat/rest/Chasitor/SensitiveDataRuleTriggered
Available since release
This resource is available in API versions 29.0 and later.
Formats
JSON
HTTP methods
POST
Request headers
X-LIVEAGENT-API-VERSION
Request parameters
None
Query parameters
None
Request body
SensitiveDataRuleTriggered for Chasitors request
Response body
None