Newer Version Available

This content describes an older version of this product. View Latest

LiveChatButton

Represents a button that allows visitors to request chats with Chat users.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see LiveChatButton in the Object Reference for the Salesforce Platform.

Fields

Field Name Field Label Type Digits Length Precision Scale
Animation Animation picklist 255
AutoGreeting Auto Greeting textarea 1000
ChasitorIdleTimeout Customer Time-Out (seconds) int 9
ChasitorIdleTimeoutWarning Customer Time-Out Warning (seconds) int 9
ChatPageId Page ID reference 18
CreatedById Created By ID reference 18
CreatedDate Created Date datetime
CustomAgentName Custom Agent Name string 255
DeveloperName Developer Name string 80
HasQueue Enable queue boolean
Id Chat Button ID id 18
InviteEndPosition End Position picklist 255
InviteImageId Static Resource ID reference 18
InviteStartPosition Start Position picklist 255
IsActive Active boolean
IsDeleted Deleted boolean
IsRoutingFlowEnabled Use a flow for routing (recommended) boolean
Language Master Language picklist 40
LastModifiedById Last Modified By ID reference 18
LastModifiedDate Last Modified Date datetime
MasterLabel Name string 80
NumberOfReroutingAttempts Number of Rerouting Attempts int 9
OfflineImageId Static Resource ID reference 18
OnlineImageId Static Resource ID reference 18
OptionsHasChasitorIdleTimeout Enable customer timeout boolean
OptionsHasInviteAfterAccept Allow invitation to be triggered again after accepting boolean
OptionsHasInviteAfterReject Allow invitation to be triggered again after rejecting boolean
OptionsHasRerouteDeclinedRequest Reroute Declined Requests boolean
OptionsIsAutoAccept isAutoAccept boolean
OptionsIsInviteAutoRemove Auto Remove Invitation boolean
OverallQueueLength Overall Queue Size int 9
PerAgentQueueLength Queue Size Per Agent int 9
PostchatPageId Page ID reference 18
PostchatUrl Post-Chat URL string 255
PrechatFormPageId Page ID reference 18
PrechatFormUrl Prechat Form URL string 255
PushTimeout Push Time-Out (seconds) int 9
QueueId Queue ID reference 18
RoutingConfigurationId Routing Configuration ID reference 18
RoutingType Routing Type picklist 255
SiteId Site ID reference 18
SkillId Skill ID reference 18
SystemModstamp System Modstamp datetime
TimeToRemoveInvite Display Time int 9
Type Type picklist 255
WindowLanguage Language picklist 255