Visualforce Developer Guide
jNote: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.
support:clickToDial
A component that renders a valid phone number as click-to-dial enabled for Open CTI for Salesforce Classic or Salesforce CRM Call Center. This field respects any existing click-to-dial commands for computer-telephony integrations (CTI) with Salesforce.
Note:
- If you create a Visualforce page with a custom console component, you must set the showHeader attribute to true. If this attribute is set to false, click-to-dial is disabled.
- This component works with Open CTI for Lightning Experience.
- This component doesn't support Open CTI Phone iFrames.
- This component works with the enableClickToDial, disableClickToDial, and onClickToDial Open CTI methods.
- This component doesn’t work with embedded Visualforce pages within standard page layouts in Salesforce Classic.
This example displays the click to dial component.
1<apex:page standardController="Account" showHeader="true">
2 <support:clickToDial
3 number="415-555-1234"
4 entityId="001XB000000HFUM"
5 params="myparam1,myparam2"
6 />
7 </apex:page>Attributes
| Attribute Name | Attribute Type | Description | Required? | API Version | Access |
|---|---|---|---|---|---|
| entityId | String | The entity ID of the record from which to invoke click-to-dial. | 28.0 | ||
| id | String | An identifier that allows the component to be referenced by other components in the page. | 14.0 | global | |
| number | String | The phone number that invokes click-to-dial functionality. | Yes | 28.0 | |
| params | String | Optional parameters related to when click-to-dial is invoked, such as any case or account parameters. | 28.0 | ||
| rendered | Boolean | A Boolean value that specifies whether the component is rendered on the page. If not specified, this value defaults to true. | 14.0 | global |