Newer Version Available

This content describes an older version of this product. View Latest

support:clickToDial

A component that renders a valid phone number as click-to-dial enabled for Open CTI or Salesforce CRM Call Center. This field respects any existing click-to-dial commands for computer-telephony integrations (CTI) with Salesforce.

Note:
  • This component doesn't work with embedded Visualforce pages within standard page layouts.
  • If you create a Visualforce page with a custom console component, you must set the showHeader attribute to true. If this attribute is set to false, click-to-dial is disabled.

This example displays the click to dial component.

Attributes

Attribute Name Attribute Type Description Required? API Version Access
entityId String The entity ID of the record from which to invoke click-to-dial. 28.0
id String An identifier that allows the component to be referenced by other components in the page. 14.0 global
number String The phone number that invokes click-to-dial functionality. Yes 28.0
params String Optional parameters related to when click-to-dial is invoked, such as any case or account parameters. 28.0
rendered Boolean A Boolean value that specifies whether the component is rendered on the page. If not specified, this value defaults to true. 14.0 global