Note: This release is in preview. Features described here don’t become generally available until the latest general availability date that Salesforce announces for this release. Before then, and where features are noted as beta, pilot, or developer preview, we can’t guarantee general availability within any particular time frame or at all. Make your purchase decisions only on the basis of generally available products and features.

IServiceProcessConnectFamily Class

Create, update, or retrieve a service process.

Namespace

ConnectApi

IServiceProcessConnectFamily Methods

The following are methods for IServiceProcessConnectFamily. All methods are static.

createCaseServiceProcess(serviceProcessRequestData)

Create a service process.

API Version

57.0

Requires Chatter

No

Signature

public static ConnectApi.ServiceProcessRepresentation createCaseServiceProcess(ConnectApi.ServiceProcessRequestInputRepresentation serviceProcessRequestData)

Parameters

serviceProcessRequestData
Type: ConnectApi.ServiceProcessRequestInputRepresentation
Input for creating or updating a service process.

getCaseServiceProcess(svcCatalogRequestId)

Retrieve a service process.

API Version

57.0

Requires Chatter

No

Signature

public static ConnectApi.ServiceProcessRecordRepresentation getCaseServiceProcess(String svcCatalogRequestId)

Parameters

svcCatalogRequestId
Type: String
ID of the related Service Catalog Request. See SvcCatalogRequest.

updateCaseServiceProcesses(serviceProcessRequestData, svcCatalogRequestId)

Update a service process.

API Version

58.0

Requires Chatter

No

Signature

public static ConnectApi.ServiceProcessRepresentation updateCaseServiceProcesses(ConnectApi.ServiceProcessRequestInputRepresentation serviceProcessRequestData, String svcCatalogRequestId)

Parameters

serviceProcessRequestData
Type: ConnectApi.ServiceProcessRequestInputRepresentation
Input for creating or updating a service process.
svcCatalogRequestId
Type: String
ID of the related Service Catalog Request. See SvcCatalogRequest.