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RecordTranscripts Class

Stores the transcripts of a single interaction session record, such as a messaging session or a voice call.

Namespace

DataRetrieval

RecordTranscripts Constructors

The RecordTranscripts class includes these constructors.

RecordTranscripts(transcripts, recordId)

Creates an instance of the DataRetrieval.RecordTranscripts class by using the specified parameters to store the transcripts associated with an engagement record.

Signature

public RecordTranscripts(List<DataRetrieval.Transcript> transcripts, String recordId)

1DataRetrieval.RecordTranscripts, newinstance, [List<DataRetrieval.Transcript>, String], DataRetrieval.RecordTranscripts

Parameters

transcripts: Type: List<DataRetrieval.Transcript>; The transcripts from a single interaction session between a customer and an agent.
recordId: Type: String; ID of the interaction session record, such as a messaging session or a voice call.