Field Service Developer Guide

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Field Service Developer Guide
Get Ready to Develop with Field Service
API End-of-Life Policy
Field Service Data Objects
Field Service Core Data Model
Field Service Inventory Management Data Model
Field Service Preventive Maintenance Data Model
Field Service Product Service Campaign Data Model
Field Service Warranty Management Data Model
Field Service Pricing Data Model
Field Service Object References
Field Service Standard and Custom Objects
Field Service Custom Fields on Standard Objects
AssignedResource Custom Fields
ResourceAbsence Custom Fields
ServiceAppointment Custom Fields
ServiceResource Custom Fields
ServiceResourceCapacity Custom Fields
ServiceTerritory Custom Fields
TimeSlot Custom Fields
WorkOrder Custom Fields
WorkOrderLineItem Custom Fields
Supplementary Field Service Objects
Field Service REST API
Field Service Metadata API
Field Service Tooling API
Field Service Apex Namespace
Field Service Custom Triggers
Field Service Code Examples
Field Service Mobile App
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ServiceTerritory Custom Fields

Custom fields associated with a geographic or functional region in which field service work can be performed in Field Service.

The standard fields are documented in the ServiceTerritory object reference.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Special Access Rules

Field Service managed package must be installed.

Fields

Field Details
FSL__Hide_Emergency_​Map__c
Type
boolean
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
Controls if the Emergency Wizard map used by the Emergency Wizard global action is hidden for a service territory. This is for privacy purposes. If this is true, it shows a list of appointments with estimated time of arrivals instead.
The default value is false.
FSL__NumberOfServices​ToDripFeed__c
Type
double
Properties
Create, Filter, Nillable, Sort, Update
Description
The drip feed rate to dispatch appointments. This is part of the drip feed dispatching feature. This value overrides the default value in the Field Service Settings page.
For more info, view the Drip Feed Service Appointments Help article.
FSL__System_Jobs__c
Type
multipicklist
Properties
Create, Filter, Nillable, Update
Description
The list of automators for scheduling jobs associated with a single territory. Possible values are the default or custom automator names configured in the Field Service Settings page. For example, if you create an optimization automator for Los Angeles called "LA_Optimize_1", this field is populated with LA_Optimize_1 for the LA service territory. This field is populated by the system. Don’t edit this field.
FSL__TerritoryLevel__c
Type
double
Properties
Create, Filter, Nillable, Sort, Update
Description
The territory hierarchy level of the polygon defining the service territory. A polygon is a custom shape drawn on the map to define the area of the territory. It can be nested inside another polygon creating a hierarchy. This field is populated by the system. Don’t edit this field.

Internal Fields

These internal fields are used by the Field Service managed package for Street Level Routing calculations. Although they’re publicly accessible, they must only be updated by the managed package.
  • FSL__Internal_SLRGeolocation__Latitude__s
  • FSL__Internal_SLRGeolocation__Longitude__s
  • FSL__Internal_SLRGeolocation__c