ServiceInformationRequest

Represents information about a service information request, such as the date and time when the request was submitted and the type of service requested. This object is available in API version 63.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

Field	Details
AccessTokenUsageStatus	Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Indicates the usage status of the access token that was sent with the request.
ApplicationUrl	Type url Properties Create, Filter, Nillable, Sort, Update Description The URL of the application used by the requester.
CaseId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The case associated with the service information request. This field is a relationship field. Relationship Name Case Refers To Case
ClientSourceSysIdentifier	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description An identifier of the client's source system that sent the request.
ContextType	Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Specifies the context from which the service information request was launched.
DocRequiredReasonType	Type multipicklist Properties Create, Filter, Nillable, Restricted picklist, Update Description Indicates the reason why the documentation is required. For example, it may be required to be submitted with a prior-auhtorization or claim.
LastReferencedDate	Type dateTime Properties Filter, Nillable, Sort Description The date when the record was last referenced.
LastViewedDate	Type dateTime Properties Filter, Nillable, Sort Description The date when the record was last viewed.
Name	Type string Properties Autonumber, Defaulted on create, Filter, idLookup, Sort Description The name of the record.
OwnerId	Type reference Properties Create, Defaulted on create, Filter, Group, Sort, Update Description The user who owns the record. This field is a polymorphic relationship field. Relationship Name Owner Refers To Group, User
RecipientOrgIdentifierId	Type reference Properties Create, Filter, Group, Sort, Update Description The unique identifier of the organization to whom the request was sent. This field is a polymorphic relationship field. Relationship Name RecipientOrgIdentifier Refers To Identifier
RequestDateTime	Type dateTime Properties Create, Filter, Sort, Update Description The date and time when the request was recieved.
RequestPayload	Type textarea Properties Create, Nillable, Update Description The input payload sent as part of the request.
RequesterExternalIdentifier	Type textarea Properties Create, Nillable, Update Description The identifier of the user who sent the request, as recorded in an external system. This field is available in API version 64.0 and later.
RequesterOrgExtlIdentifier	Type textarea Properties Create, Nillable, Update Description The identifier of the organization that sent the request, as recorded in an external system. This field is available in API version 64.0 and later.
RequesterOrgStdIdentifierId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The unique standard identifier of the organization that sent the request. This field is a polymorphic relationship field. Relationship Name RequesterOrgStdIdentifier Refers To Identifier
RequesterStandardIdentifierId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The unique standard identifier of the user who sent the request. This field is a polymorphic relationship field. Relationship Name RequesterStandardIdentifier Refers To Identifier
ResponseCode	Type int Properties Create, Filter, Group, Sort, Update Description The status code returned in response to the request.
ResponseDateTime	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description The date and time when the response to the request was sent.
ServiceType	Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Specifies the type of service that was requested. Possible values are: `order-echo` `order-sign`
SourceType	Type picklist Properties Create, Filter, Group, Restricted picklist, Sort, Update Description Specifies the type of system that captured the request. Possible values are: `payer-sourced` `provider-sourced`
SvcRqstInvocationIdentifier	Type string Properties Create, Filter, Group, idLookup, Nillable, Sort, Update Description The unique identifier of the service request invocation.
UsageType	Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Specifies the usage type of the service information request. For example, Coverage Requirement Discovery (CRD) or Documentation Templates and Rules (DTR). Possible values are: `CRD` `DTR` `Other`

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

ServiceInformationRequestChangeEvent: Change events are available for the object.
ServiceInformationRequestFeed: Feed tracking is available for the object.
ServiceInformationRequestHistory: History is available for tracked fields of the object.
ServiceInformationRequestOwnerSharingRule: Sharing rules are available for the object.
ServiceInformationRequestShare: Sharing is available for the object.

Salesforce Health Cloud Developer Guide

ServiceInformationRequest

Supported Calls

Fields

Associated Objects