ServiceInfoResponseAction

Represents actions to be performed as suggested by a service information response. This object is available in API version 63.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

Field Details
Context
Type
textarea
Properties
Create, Nillable, Update
Description
The context in which the action is performed.
ContextIdentifier
Type
string
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
The unique identifier of the context.
Description
Type
textarea
Properties
Create, Update
Description
The description of the service information response action.
LastReferencedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The date when the record was last referenced.
LastViewedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The date when the record was last viewed.
Name
Type
string
Properties
Autonumber, Defaulted on create, Filter, idLookup, Sort
Description
The name of the record.
OwnerId
Type
reference
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
The user who owns the record.
This field is a polymorphic relationship field.
Relationship Name
Owner
Refers To
Group, User
ResponseReferenceRecordId
Type
reference
Properties
Create, Filter, Group, Sort, Update
Description
The record of the object that's related to the service information response action.
This field is a polymorphic relationship field.
Relationship Name
ResponseReferenceRecord
Refers To
ServiceInfoRespSuggestion, ServiceInformationResponse
Type
Type
picklist
Properties
Create, Filter, Group, Restricted picklist, Sort, Update
Description
Specifies the type of action to be performed.
Possible values are:
  • CREATE—Create
  • DELETE—Delete
  • UPDATE—Update

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

ServiceInfoResponseActionChangeEvent
Change events are available for the object.
ServiceInfoResponseActionFeed
Feed tracking is available for the object.
ServiceInfoResponseActionHistory
History is available for tracked fields of the object.
ServiceInfoResponseActionShare
Sharing is available for the object.