ServiceInformationResponse

Represents a response to a service information request. This object is available in API version 63.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

Field Details
AdditionalNote
Type
textarea
Properties
Create, Nillable, Update
Description
Additional information related to the response.
FocusType
Type
multipicklist
Properties
Create, Filter, Nillable, Restricted picklist, Update
Description
Specifies the types of data the response focuses on.
Possible values are:
  • MedicationRequest
  • ServiceRequest
Identifier
Type
string
Properties
Create, Filter, Group, idLookup, Nillable, Sort, Update
Description
The unique identifier of the response.
LastReferencedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The date when the record was last referenced.
LastViewedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
The date when the record was last viewed.
Name
Type
string
Properties
Autonumber, Defaulted on create, Filter, idLookup, Sort
Description
The name of the record.
ReferenceSourceCategoryCodeId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
The code of the category that the reference source belongs to.
This field is a polymorphic relationship field.
Relationship Name
ReferenceSourceCategoryCode
Refers To
CodeSet
ReferenceSourceIconUrl
Type
url
Properties
Create, Filter, Nillable, Sort, Update
Description
The URL to the icon representing the source of information of the response. The icon should be a 100x100 pixel PNG image without any transparent region.
ReferenceSourceName
Type
string
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
The name of the source of information for the response.
ReferenceSourceUrl
Type
url
Properties
Create, Filter, Nillable, Sort, Update
Description
The URL to the source of information for the response.
ResponseEngagementStatus
Type
picklist
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
Specifies the engagement status of the response.
ResponseSubtype
Type
picklist
Properties
Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description
Specifies the subtype of service information response. For example, coverage info, cost, network, etc.
ResponseType
Type
picklist
Properties
Create, Filter, Group, Restricted picklist, Sort, Update
Description
Specifies the type of service information response. For example, card or system action.
Possible values are:
  • Card
  • SystemAction—System Action
ServiceInformationRequestId
Type
reference
Properties
Create, Filter, Group, Sort
Description
The service information request for which the response is sent.
This field is a relationship field.
Relationship Name
ServiceInformationRequest
Relationship Type
Master-detail
Refers To
ServiceInformationRequest (the master object)
SuggestionSelectionType
Type
picklist
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
Specifies the type of selection to be made for the suggestions in the response.
Summary
Type
string
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
The summary of the response.
UrgencyIndicator
Type
picklist
Properties
Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description
Indicates how urgent the content of the response is.
Possible values are:
  • info
  • warning

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

ServiceInformationResponseChangeEvent
Change events are available for the object.
ServiceInformationResponseFeed
Feed tracking is available for the object.
ServiceInformationResponseHistory
History is available for tracked fields of the object.