Salesforce Health Cloud Developer Guide
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Assessment Responses
Book Slot Chain
Contact Encounter
Digital Verification (POST)
Guest Referral
Omniscript
Patients
Referral Management
Visits
Work Type Lead Time
Quotas and Allocations
API End-of-Life Policy
Resources
Use these resources of Health Cloud Business APIs to enhance your Salesforce
implementation or integrate with other applications.
-
Assessment Responses
Save assessment responses from an OmniScript built with the Assessment Questions app. -
Book Slot Chain
Create service appointments for a care program enrollee in advanced therapy management based on the provided appointment slots. -
Care Services Review and Response
These RESTful APIs support data elements required for ANSI X12 278 format Health Care Services Review and Response. Also referred to as ANSI 278 Authorization APIs, they enable payer organizations to electronically receive prior authorization requests and referral requests from providers. Other users of these APIs can be healthcare providers, payers, plan sponsors, or other entities involved in health care services review, such as clearinghouses. -
Contact Encounter
Load details of contact encounters into the system. -
Care Program Enrollments
Use this API to enroll multiple patients in a care program. -
Digital Verification (POST)
Perform verification for the digital verification records within advanced therapy management. -
Guest Referral
Create a patient referral in a Salesforce org from an OOTB guest web form. -
Identity Verification
Use these resources to verify the caller's identity. For example, the call center agent can ask the person to confirm their social security number, birth date, insurance details, or driver’s license number. -
Benefit Verification
Use these resources to verify the health benefits covered by the patient's insurer. The call center agent can view the coverages in the patient's record page. -
Intelligent Document Management
Use the Intelligent Document Management resources to create or update records in Salesforce objects based on the content document records or received document records. -
Medication Statements
Use these resources to create a medication statement or update an existing medication statement for a patient. -
Omniscript
Get the discovery framework structure stored as OmniProcess. -
Patients
Retrieve the FHIR patient resource record details. Create or update a patient record rather than making multiple separate calls to the objects in Salesforce. -
Providers
Use these resources to create practitioner or facility records, or update existing fields in provider records and insert new fields. -
Referral Management
Create a patient referral in a Salesforce org from an external data source. -
Unified Health Scoring
Unified Health Scoring (UHS) assists payers and providers by giving them a holistic view into their patients’ health profiles. -
Visits
Create visits for sales representatives. For example, for a medical device visit, a sales representative visits the surgeon or a hospital location. -
Work Type Lead Time
Get a list of work types and their associated lead times that are optimized across regions for a specific advanced therapy. -
Quotas and Allocations
Find available slots and manage quotas for therapies (Work Procedures) at various stages (Work Types) across multiple treatment centers.