Industries Common Resources Developer Guide
jRecordTranscripts Class
Stores the transcripts of a single interaction session record, such as a messaging
session or a voice call.
Namespace
RecordTranscripts Constructors
The RecordTranscripts class includes these
constructors.
RecordTranscripts(transcripts, recordId)
Creates an instance of the DataRetrieval.RecordTranscripts class by using the specified parameters to store the
transcripts associated with an engagement record.
Signature
public RecordTranscripts(List<DataRetrieval.Transcript> transcripts, String recordId)
1DataRetrieval.RecordTranscripts, newinstance, [List<DataRetrieval.Transcript>, String], DataRetrieval.RecordTranscriptsParameters
- transcripts
- Type: List<DataRetrieval.Transcript>
- The transcripts from a single interaction session between a customer and an agent.
- recordId
- Type: String
- ID of the interaction session record, such as a messaging session or a voice call.