Device Sensor Issues
Device sensor issues include problems with the mobile device’s camera, microphone, and
geolocation.
Issue | Solution |
---|---|
The mobile device’s camera doesn’t work in child browser windows for input fields. Instead, users see a black screen. This issue is probably a bug with Apple's SFSafariViewController, which is used for child browser windows. This issue is exclusive to Salesforce for iOS. | Open the Salesforce in the Safari mobile browser by tapping the Safari icon in the lower right corner of the child browser window in the Salesforce mobile app. |