ServiceOutage

Represents a collection of locations that are not receiving utility services, such as electric, gas, fiber, or water, at the same time. This object is available in API version 68.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

ActualRestorationTime

Type: dateTime
Properties: Create, Filter, Nillable, Sort, Update
Description: The actual time when the service is restored.

Description

Type: textarea
Properties: Create, Nillable, Update
Description: The description of the outage.

EstimatedRestorationTime

Type: dateTime
Properties: Create, Filter, Nillable, Sort, Update
Description: The estimated time when the service is expected to be restored.

Name

Type: string
Properties: Create, Filter, Group, idLookup, Sort, Update
Description: The name of the outage.

ReasonSummary

Type: string
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: The summary of the reason for the service disruption.

ServiceType

Type: picklist
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: Specifies the type of service disrupted by the outage.
Possible values:
- Electricity
- Gas
- Water

StartDateTime

Type: dateTime
Properties: Create, Filter, Nillable, Sort, Update
Description: The time and date when the outage started in a cluster of service points.

Status

Type: picklist
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: Specifies the status of the outage, such as Active or Resolved.
Possible values:
- Active
- Resolved

Type

Type: picklist
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: Specifies the type of outage, such as Planned, Predicted, or Unplanned.
Possible values:
- Planned
- Predicted
- Unplanned