ServiceOutageIncident

Represents the association (junction) between incidents, such as customer-reported issues or sensor alerts, and confirmed grid-level downtime events (outages). This object is available in API version 68.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

IncidentId

Type: reference
Properties: Create, Filter, Group, Sort, Update
Description: The incident that caused the outage. This field is a relationship field.
Relationship Name: Incident
Refers To: Incident

Name

Type: string
Properties: Autonumber, Defaulted on create, Filter, idLookup, Sort
Description: The name of the service outage incident.

OutageId

Type: reference
Properties: Create, Filter, Group, Sort
Description: The outage that impacts a cluster of service points. This field is a relationship field.
Relationship Name: Outage
Relationship Type: Master-detail
Refers To: ServiceOutage (the master object)