Update Service Request Input

Identifiers and attribute values used to apply a partial update to an existing service catalog request. Specify a service catalog request ID, a process type ID, or both.

JSON Example 

1{
2  "processTypeId": "500xx000000bqHpAAI",
3  "attributes": {
4    "Priority": "High",
5    "Description": "Updated description text"
6  },
7  "context": {
8    "Default Section": {
9      "Priority": "High"
10    }
11  }
12}

Properties 

NameTypeDescriptionRequired or OptionalAvailable Version
attributesObjectMap of attribute API names to new values for process type, context parameter, or custom attributes.Optional68.0
contextObjectNested context attribute structure persisted via Context Service.Optional68.0
processTypeIdStringID of the process type (Case, Incident, or Service Request) to update. Optional if you specify serviceCatalogRequestId.Optional68.0
serviceCatalogRequestIdStringID of the service catalog request to update. Optional if you specify processTypeId.Optional68.0