Service Catalog Requests (PATCH)

Update an existing service catalog request by sending only the attributes that changed. Identify the request with a service catalog request ID, a process type ID, or both.

Resource

1/connect/service-automation/service-catalog-requests

Resource Example

1https://{yourInstance}.salesforce.com/services/data/v68.0/connect/service-automation/service-catalog-requests

{yourInstance} is the domain name of your Salesforce instance.

Available Version

68.0

HTTP Methods

PATCH

Request Body for PATCH

JSON Example

1{
2  "processTypeId": "500xx000000bqHpAAI",
3  "attributes": {
4    "Priority": "High",
5    "Description": "Updated description text"
6  },
7  "context": {
8    "Default Section": {
9      "Priority": "High"
10    }
11  }
12}

Properties

Name	Type	Description	Required or Optional	Available Version
`attributes`	Object	Map of attribute API names to new values for process type, context parameter, or custom attributes.	Optional	68.0
`context`	Object	Nested context attribute structure persisted via Context Service.	Optional	68.0
`processTypeId`	String	ID of the process type (Case, Incident, or Service Request) to update. Optional if you specify serviceCatalogRequestId.	Optional	68.0
`serviceCatalogRequestId`	String	ID of the service catalog request to update. Optional if you specify processTypeId.	Optional	68.0

Response Body for PATCH

Service Request Update Response