RecordAlert

Represents an alert message about a specific record and tracks the status and active period of the alert. This object is available in API version 54.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

Description

Type: string
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: A detailed description of the alert.

EffectiveDate

Type: dateTime
Properties: Create, Filter, Sort, Update
Description: The date and time that the alert was generated or became active.

IsActive

Type: boolean
Properties: Create, Defaulted on create, Filter, Group, Sort, Update
Description: Whether the alert is still active (true) or has been dismissed (false).
Default value: ‘false’

LastReferencedDate

Type: dateTime
Properties: Filter, Nillable, Sort
Description: The timestamp for when the current user last viewed a record related to this record.

LastViewedDate

Type: dateTime
Properties: Filter, Nillable, Sort
Description: The timestamp for when the current user last viewed this record. If this value is null, it’s possible that this record was referenced (LastReferencedDate) and not viewed.

Name

Type: string
Properties: Autonumber, Defaulted on create, Filter, idLookup, Sort
Description: The name of the record alert.

OwnerId

Type: reference
Properties: Create, Defaulted on create, Filter, Group, Sort, Update
Description: ID of the user who created the record alert.

This is a polymorphic relationship field.
Relationship Name: Owner
Relationship Type: Lookup
Refers To: Group, User

ParentId

Type: reference
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: The user, account, or contact associated with the alert.

This is a polymorphic relationship field.
Relationship Name: Parent
Relationship Type: Lookup
Refers To: Account, Case, Contact, DisputeConfig__c, FinServ__AccountAccountRelation__c, FinServ__Alert__c, FinServ__AssetsAndLiabilities__c, FinServ__B2CLeadCompanyNameConfig__c, FinServ__BillingStatement__c, FinServ__Card__c, FinServ__ChargesAndFees__c, FinServ__ContactContactRelation__c, FinServ__Education__c, FinServ__Employment__c, FinServ__FinancialAccountRole__c, FinServ__FinancialAccountTransaction__c, FinServ__FinancialAccount__c, FinServ__FinancialGoal__c, FinServ__FinancialHolding__c, FinServ__IdentificationDocument__c, FinServ__IndustriesAppConfig__c, FinServ__IndustriesSettings__c, FinServ__LifeEvent__c, FinServ__NextLastInteractionSettings__c, FinServ__PolicyPaymentMethod__c, FinServ__ReciprocalRole__c, FinServ__Record_Rollup_Configuration__c, FinServ__Revenue__c, FinServ__RollupByLookupConfig__c, FinServ__RollupByLookupFilterCriteria__c, FinServ__Securities__c, FinServ__UsePersonAccount__c, FinServ__WealthAppConfig__c, FinServ__individualExcludedFields__c, FinancialTransactionDisputeInfo__c, Lead, LoanApplicant, LoanApplicantEmployment, LoanApplicantIncome, LoanApplicationAsset, LoanApplicationFinancial, LoanApplicationLiability, LoanApplicationProperty, Opportunity, ResidentialLoanApplication, ServiceRequest__c, TestCM__c, User, Vehicle__c, vlocity_lwc27__CardFrameworkConfiguration__c, vlocity_lwc27__DRBatchQueue__c, vlocity_lwc27__DRBulkData__c, vlocity_lwc27__DREncryption__c, vlocity_lwc27__DRWorker__c, vlocity_lwc27__Interface_DRGeneric__c, vlocity_lwc27__TestResult__c, vlocity_lwc27__TriggerSetup__c, vlocity_lwc27__UISettings__c, vlocity_lwc27__VlocityDataPack__c, vlocity_lwc27__VlocityDocuSignTemplate__c, vlocity_lwc27__VlocityErrorLogEntry__c, vlocity_lwc27__VlocityScheduledJob__c, vlocity_lwc27__VlocityTrackingEntry__c

RecordAlertCategoryId

Type: reference
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: The category for the alert.

This is a relationship field.
Relationship Name: RecordAlertCategory
Relationship Type: Lookup
Refers To: RecordAlertCategory

Severity

Type: picklist
Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description: The severity of the alert, which can be pulled from the Record Alert Category or overridden.

Possible Education Cloud values are:
- High
- Low
- Medium Possible Financial Service Cloud values are:
- Error
- Info
- Minor
- Warning

SnoozeUntilDate

Type: dateTime
Properties: Create, Filter, Nillable, Sort, Update
Description: The date the alert is delivered.

SourceSystemIdentifier

Type: string
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: The unique identifier for the alert in an external system.

Subject

Type: string
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: A short description of the alert.

ValidUntilDate

Type: dateTime
Properties: Create, Filter, Sort, Update
Description: The date and time when the alert becomes invalid.

WhatId

Type: reference
Properties: Create, Filter, Group, Sort, Update
Description: The record that the alert pertains to.

This is a polymorphic relationship field.
Relationship Name: What
Relationship Type: Lookup
Refers To: Account, Asset, BusinessMilestone, Case, Claim, Contact, Contract, DisputeConfig__c, FinServ__AccountAccountRelation__c, FinServ__Alert__c, FinServ__AssetsAndLiabilities__c, FinServ__B2CLeadCompanyNameConfig__c, FinServ__BillingStatement__c, FinServ__Card__c, FinServ__ChargesAndFees__c, FinServ__ContactContactRelation__c, FinServ__Education__c, FinServ__Employment__c, FinServ__FinancialAccountRole__c, FinServ__FinancialAccountTransaction__c, FinServ__FinancialAccount__c, FinServ__FinancialGoal__c, FinServ__FinancialHolding__c, FinServ__IdentificationDocument__c, FinServ__IndustriesAppConfig__c, FinServ__IndustriesSettings__c, FinServ__LifeEvent__c, FinServ__NextLastInteractionSettings__c, FinServ__PolicyPaymentMethod__c, FinServ__ReciprocalRole__c, FinServ__Record_Rollup_Configuration__c, FinServ__Revenue__c, FinServ__RollupByLookupConfig__c, FinServ__RollupByLookupFilterCriteria__c, FinServ__Securities__c, FinServ__UsePersonAccount__c, FinServ__WealthAppConfig__c, FinServ__individualExcludedFields__c, FinancialTransactionDisputeInfo__c, InsurancePolicy, InsurancePolicyCoverage, Lead, LoanApplicant, LoanApplicantEmployment, LoanApplicantIncome, LoanApplicationAsset, LoanApplicationFinancial, LoanApplicationLiability, LoanApplicationProperty, Opportunity, PersonLifeEvent, ResidentialLoanApplication, ServiceRequest__c, TestCM__c, Vehicle__c, vlocity_lwc27__CardFrameworkConfiguration__c, vlocity_lwc27__DRBatchQueue__c, vlocity_lwc27__DRBulkData__c, vlocity_lwc27__DREncryption__c, vlocity_lwc27__DRWorker__c, vlocity_lwc27__Interface_DRGeneric__c, vlocity_lwc27__TestResult__c, vlocity_lwc27__TriggerSetup__c, vlocity_lwc27__UISettings__c, vlocity_lwc27__VlocityDataPack__c, vlocity_lwc27__VlocityDocuSignTemplate__c, vlocity_lwc27__VlocityErrorLogEntry__c, vlocity_lwc27__VlocityScheduledJob__c, vlocity_lwc27__VlocityTrackingEntry__c

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

RecordAlertChangeEvent: Change Event is available for the object.
RecordAlertFeed: Feed tracking is available for the object.
RecordAlertHistory: History is available for tracked fields of the object.
RecordAlertShare: Sharing is available for the object.