VirtualVisitConfig

Represents the configuration of an external video provider. This object is available in API version 54.0 and later.

Supported Calls

create() , delete() , describeSObjects() , query() , retrieve() , update() , upsert()

Type: picklist
Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description: The name of the external service that’s going to be used to analyze the transcribed logs and get insights.
Possible values:
- ComprehendMedicalService —Transcribe Medical
- ComprehendService —Transcribe

Type: string
Properties: Create, Filter, Group, Sort, Update
Description: The unique name of the object in the API. This name can contain only underscores and alphanumeric characters, and must be unique in your org. It must begin with a letter, not include spaces, not end with an underscore, and not contain two consecutive underscores. In managed packages, this field prevents naming conflicts on package installations. With this field, a developer can change the object’s name in a managed package and the changes are reflected in a subscriber’s organization.

Type: string
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: The URL of the Experience Cloud site where the Video Call component is available to portal or guest users.

Type: string
Properties: Create, Filter, Nillable, Sort, Update
Description: The ID of the role that’s used to allow users to join a video call and to grant them temporary access to certain functions needed to participate in the call.

Available in API version 56.0 and later.

Type: picklist
Properties: Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description: The language in which translation of record labels is supported.
Possible values:
- da —Danish
- de —German
- en_US —English
- es —Spanish
- es_MX —Spanish (Mexico)
- fi —Finnish
- fr —French
- it —Italian
- ja —Japanese
- ko —Korean
- nl_NL —Dutch
- no —Norwegian
- pt_BR —Portuguese (Brazil)
- ru —Russian
- sv —Swedish
- th —Thai
- zh_CN —Chinese (Simplified)
- zh_TW —Chinese (Traditional)

Type: string
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: Specifies the region in which the waiting room and messaging channel data are processed and stored. Available in version 57.0 and later.

Type: reference
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: The named credential record that’s used to authenticate and authorize an account of the video call vendor.

This field is a relationship field.
Relationship Name: NamedCredential
Relationship Type: Lookup
Refers To: NamedCredential

Type: string
Properties: Filter, Group, Nillable, Sort
Description: The namespace prefix associated with this object. Each Developer Edition organization that creates a managed package has a unique namespace prefix. Limit: 15 characters. You can refer to a component in a managed package by using the namespacePrefix__componentName notation. The namespace prefix can have one of the following values:
- In Developer Edition organizations, the namespace prefix is set to the namespace prefix of the organization for all objects that support it. There’s an exception if an object is in an installed managed package. In that case, the object has the namespace prefix of the installed managed package. This field’s value is the namespace prefix of the Developer Edition organization of the package developer.
- In organizations that aren’t Developer Edition organizations, NamespacePrefix is only set for objects that are part of an installed managed package. There’s no namespace prefix for all other objects.

Type: string
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: The name of the storage bucket that stores the meeting transcript.

Type: picklist
Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description: The name of the Salesforce feature for which the video call configuration record is created. This field is unique within your organization.
Possible values:
- CHIME —Chime
- ENTITY_DETECTION —Entity Detection
- INTELLIGENT_FORM_READER —Intelligent Form Reader
- KEY_PHRASE_EXTRACTION —Key Phrase Extraction
- SENTIMENT_ANALYSIS —Sentiment Analysis

Type: string
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: The Default Appointment Type picklist values from the Service Appointment object that represent a video appointment type. Use semicolons to separate multiple values.

Available in API version 55.0 and later.

Type: string
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: Specifies the region through which API calls related to Video Calls are made.

Available in API version 57.0 and later.

Type: picklist
Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description: The region where the Video Call video and audio data are processed.
Possible values:
- af-south-1 —Africa (Cape Town)
- ap-east-1 —Asia Pacific (Hong Kong)
- ap-northeast-1 —Asia Pacific (Tokyo)
- ap-northeast-2 —Asia Pacific (Seoul)
- ap-northeast-3 —Asia Pacific (Osaka)
- ap-south-1 —Asia Pacific (Mumbai)
- ap-southeast-1 —Asia Pacific (Singapore)
- ap-southeast-2 —Asia Pacific (Sydney)
- ca-central-1 —Canada (Central)
- eu-central-1 —Europe (Frankfurt)
- eu-north-1 —Europe (Stockholm)
- eu-south-1 —Europe (Milan)
- eu-west-1 —Europe (Ireland)
- eu-west-2 —Europe (London)
- eu-west-3 —Europe (Paris)
- me-south-1 —Middle East (Bahrain)
- sa-east-1 —South America (São Paulo)
- us-east-1 —US East (N. Virginia)
- us-east-2 —US East (Ohio)
- us-west-1 —US West (N. California)
- us-west-2 —US West (Oregon)