Contact Support

Still stuck? Prepare to contact Salesforce Support.

When contacting Salesforce Support, include:

• The server URL that you used
• Whether you're using a Sandbox or Scratch Org
• The MCP client name and version
• The exact error message (copy/paste or screenshot)
• The time and time zone when the issue occurred
• If the issue reproduces in Postman or MCP Inspector
• Which steps you've already tried in the troubleshooting guide

Contact Salesforce Support through your organization's support channels.