Get Help with Prerequisites

If you need help with setting up your solution, you can request a consultation with a Platform Expert.

Before You Begin 
Required Editions
Available in: both Salesforce Classic and Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions

  1. Log in to the Salesforce Partner Community.

  2. Click the question icon AgentExchange Support question mark and then click Log a Case for Help.

  3. Provide any required details, and then click Create Case.

Second-Generation Managed Packages
What’s a Second-Generation Managed Package?
Set Up Your Development Environment
Before You Create Second-Generation Managed Packages
Scratch Orgs and Package Development
Workflow for Second-Generation Managed Packages
Components Available in Second-Generation Managed Packages
Editable Properties After Package Promotion or Installation
Behavior of Specific Metadata in Second-Generation Managed Packages
Develop Second-Generation Managed Packages
Install and Uninstall Second-Generation Managed Packages
Prepare to Distribute Your Second-Generation Managed Package
Push a Package Upgrade for Second-Generation Managed Packages
Advanced Features for Second-Generation Managed Packages
Best Practices for Second-Generation Managed Packages
Manage Licenses for Managed Packages
Manage Features in Second-Generation Managed Packages
Get Started with AgentExchange App Analytics
App Analytics Use Cases
Enable App Analytics on Your Second-Generation Managed Package
Download Package Usage Logs, Package Usage Summaries, and Subscriber Snapshots
Considerations for Custom Interactions
AgentExchange App Analytics Best Practices
Package Usage Summaries
Package Usage Logs
Subscriber Snapshots
Test Custom Integrations
AgentExchange App Analytics Developer Cookbook
What Are Recipes?
Before You Begin
Get Help with Prerequisites
CRM Analytics Recipes
App Analytics Recipes
Gaps Between First-Generation and Second-Generation Managed Packaging
Previous Versions