Enhanced Web Chat
With Enhanced Web Chat, you can provide a modern messaging experience directly from your website. This guide provides you with information about the Enhanced Web Chat APIs that can enhance conversations with your customers.
Key Features
  • Easy to get started
    Get basic messaging set up quickly on your website using the provided code snippet from Salesforce Setup.
  • Easy to enhance
    Enhance the experience with some of our provided JavaScript APIs.
  • Highly configurable
    Configure and tune the messaging experience through flows and settings in Salesforce.