Lightning Flow for Service Developer Guide
jNewer Version Available
Supported Apps, Channels, and Objects for Lightning Flow for Service
Lightning Flow for Service is supported in Lightning console and standard navigation
apps. You can set it up to work with Open CTI for phone integration, including support for unknown
callers, and Live Agent in Lightning Experience for chat integration.
In addition to custom objects, Lightning Flow for Service supports these objects.
- Accounts
- Assets
- Cases
- Contacts
- Contracts
- Leads
- Live Chat Transcripts
- Opportunities
- Orders
- Social Posts
- Work Types, Work Orders, and Work Order Line Items