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ContactRequest

Represents a customer’s request for support to get back to them about an issue.

For more information, see ContactRequest in the Object Reference.

Fields

Field Label API Field Name Type Digits Length Precision Scale
Contact Request ID Id id 18
Contact Request Number Name string 255
Created By ID CreatedById reference 18
Created Date CreatedDate datetime
Deleted IsDeleted boolean
Last Modified By ID LastModifiedById reference 18
Last Modified Date LastModifiedDate datetime
Last Referenced Date LastReferencedDate datetime
Last Viewed Date LastViewedDate datetime
Owner ID OwnerId reference 18
Preferred Channel PreferredChannel picklist 40
Preferred Phone Number PreferredPhone phone 40
Related To ID WhatId reference 18
Request Description RequestDescription textarea 32000
Request Reason RequestReason picklist 40
Request Status Status picklist 40
Requestor ID WhoId reference 18
System Modstamp SystemModstamp datetime