Salesforce Field Reference Guide
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Case
Represents a case, which is a customer issue or problem.
For more information, see Case in the Object Reference.
Fields
| Field Label | API Field Name | Type | Digits | Length | Precision | Scale |
|---|---|---|---|---|---|---|
| Account ID | AccountId | reference | 18 | |||
| Case ID | Id | id | 18 | |||
| Case Number | CaseNumber | string | 30 | |||
| Case Origin | Origin | picklist | 255 | |||
| Case Reason | Reason | picklist | 255 | |||
| Case Type | Type | picklist | 255 | |||
| Closed | IsClosed | boolean | ||||
| Closed Date | ClosedDate | datetime | ||||
| Company | SuppliedCompany | string | 80 | |||
| Contact Email | ContactEmail | 80 | ||||
| Contact Fax | ContactFax | phone | 40 | |||
| Contact ID | ContactId | reference | 18 | |||
| Contact Mobile | ContactMobile | phone | 40 | |||
| Contact Phone | ContactPhone | phone | 40 | |||
| Created By ID | CreatedById | reference | 18 | |||
| Created Date | CreatedDate | datetime | ||||
| Deleted | IsDeleted | boolean | ||||
| Description | Description | textarea | 32000 | |||
| Email Address | SuppliedEmail | 80 | ||||
| Escalated | IsEscalated | boolean | ||||
| Internal Comments | Comments | textarea | 4000 | |||
| Last Modified By ID | LastModifiedById | reference | 18 | |||
| Last Modified Date | LastModifiedDate | datetime | ||||
| Last Referenced Date | LastReferencedDate | datetime | ||||
| Last Viewed Date | LastViewedDate | datetime | ||||
| Master Record ID | MasterRecordId | reference | 18 | |||
| Name | SuppliedName | string | 80 | |||
| Owner ID | OwnerId | reference | 18 | |||
| Parent Case ID | ParentId | reference | 18 | |||
| Phone | SuppliedPhone | string | 40 | |||
| Priority | Priority | picklist | 255 | |||
| Status | Status | picklist | 255 | |||
| Subject | Subject | string | 255 | |||
| System Modstamp | SystemModstamp | datetime |