Newer Version Available

This content describes an older version of this product. View Latest

ContactRequest

Represents a customer’s request for support to get back to them about an issue. This object is available in API version 45.0 and later.

This guide only lists certain information for each object. For more information, including descriptions of the fields, see ContactRequest in the Object Reference for the Salesforce Platform.

Fields

Field Name Field Label Type Digits Length Precision Scale
CreatedById Created By ID reference 18
CreatedDate Created Date datetime
CurrencyIsoCode Currency ISO Code picklist 3
Id Contact Request ID id 18
IsCallback Is Callback boolean
IsDeleted Deleted boolean
LastModifiedById Last Modified By ID reference 18
LastModifiedDate Last Modified Date datetime
LastReferencedDate Last Referenced Date datetime
LastViewedDate Last Viewed Date datetime
Name Contact Request Number string 255
OwnerId Owner ID reference 18
PreferredChannel Preferred Channel picklist 40
PreferredPhone Preferred Phone Number phone 40
RequestDescription Request Description textarea 32000
RequestReason Request Reason picklist 40
Status Request Status picklist 40
SystemModstamp System Modstamp datetime
WhatId Related To ID reference 18
WhoId Requestor ID reference 18