Service Cloud Voice Implementation Guide

Overview
Examples of Common Use Cases
Contact Flows
Lambda Functions
Telephony Integration REST API
Connect API to Update Transcripts
Toolkit API
Telephony Events
Conversation Events
Next Best Action
Lightning Data Service
Toolkit API Sample Code
Limits and Scaling
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Service Cloud Voice Toolkit Sample Component

This Lightning component illustrates how to use the Service Cloud Voice Toolkit API.

See the example in our GitHub repository.