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EmailTemplate

Represents a template for an email, mass email, list email, or Sales Engagement email. Supported in first-generation managed packages only.

You can’t send a mass email using a Visualforce email template.

Note

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), update(), upsert()

Special Access Rules

Customer Portal users can’t access this object.

Fields

Field Details
ApiVersion
Type
double
Properties
Create, Filter, Nillable, Sort, Update
Description
The API version for this class. Every class has an API version specified at creation.
Body
Type
textarea
Properties
Create, Nillable, Update
Description
Content of the email. Limit: 384 KB.
BrandTemplateId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
Required. ID of the BrandTemplate associated with this email template. The brand template supplies letterhead information for the email template.
DeliveryRate
Type
percent
Properties
Filter, Nillable, Sort
Description

Read-only. The percentage of the emails that were delivered compared to the number that bounced (soft and hard). Note: this data includes emails that were delivered to the recipient's spam folder.

This field is available in API version 46.0 and later. To access this field, your org must use Sales Engagement and users need the Sales Engagement User or Sales Engagement Cadence Creator permission set. This field value includes emails sent via the ListEmail object or Sales Engagement cadences.

Description
Type
string
Properties
Create, Filter, Nillable, Sort, Update
Description
Description of the template, for example, Promotion Mass Mailing.
DeveloperName
Type
string
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
The unique name of the object in the API. This name can contain only underscores and alphanumeric characters, and must be unique in your org. It must begin with a letter, not include spaces, not end with an underscore, and not contain two consecutive underscores. In managed packages, this field prevents naming conflicts on package installations. With this field, a developer can change the object’s name in a managed package and the changes are reflected in a subscriber’s organization. Label is Template Unique Name.

When creating large sets of data, always specify a unique DeveloperName for each record. If no DeveloperName is specified, performance may slow while Salesforce generates one for each record.

Note

Encoding
Type
picklist
Properties
Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description
Character set encoding for the template.
EnhancedLetterheadId
Type
reference
Properties
Create, Filter, Group, Nillable, Sort, Update
Description
ID of the enhanced letterhead associated with the email template.

To use an enhanced letterhead, associate it with a Lightning email template that uses the HML merge language.

Note

This is a relationship field.
Relationship Name
EnhancedLetterhead
Relationship Type
Lookup
Refers To
EnhancedLetterhead
EntityType
Type
picklist
Properties
Create, Filter, Group, Restricted picklist, Sort,
Description
When UIType is 2 (Lightning Experience) or 3 (Lightning ExperienceSample), EntityType indicates which entities this template can be used with (for example, account or lead). Valid values are standard object ID prefixes: 001 for account, 003 for contact, 006 for opportunity, and 00Q for lead, 500 for case, and 701 for campaign.
This field has been removed in API version 39.0. Use RelatedEntityType instead.
FolderId
Type
reference
Properties
Create, Filter, Group, Sort, Update
Description
ID of the folder that contains the template.
This is a relationship field.
Relationship Name
Folder
Relationship Type
Lookup
Refers To
Folder, Organization, User
FolderName
Type
string
Properties
Filter, Nillable, Sort
Description
The name of the folder that contains the template.
HasSalesforceFiles
Type
boolean
Properties
Defaulted on create, Filter, Group, Sort
Description
If the email template has attachments from Salesforce Files. The default value is false.
HtmlValue
Type
textarea
Properties
Create, Nillable, Update
Description
This field contains the content of the email message, including HTML coding to render the email message. Limit: 384 KB.
IsActive
Type
boolean
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
Indicates that this template is active if true, or inactive if false.
IsBuilderContent
Type
boolean
Properties
Defaulted on create, Filter, Group, Sort
Description
If the email template was made in Email Template Builder. The default value is false.
LastUsedDate
Type
dateTime
Properties
Filter, Nillable, Sort
Description
Date and time when this email template was last used.
Used with Salesforce Classic templates.
Not typically used with Lightning Experience templates.
Markup
Type
textarea
Properties
Create, Nillable, Update
Description
The Visualforce markup, HTML, JavaScript, or any other Web-enabled code that defines the content of the template.
Name
Type
string
Properties
Create, Filter, Group, idLookup, Sort, Update
Description
Name of the template. Label is Email Template Name.
NamespacePrefix
Type
string
Properties
Filter, Group, Nillable, Sort
Description
The namespace prefix that is associated with this object. Each Developer Edition org that creates a managed package has a unique namespace prefix. Limit: 15 characters. You can refer to a component in a managed package by using the namespacePrefix__componentName notation.

The namespace prefix can have one of the following values.

  • In Developer Edition orgs, NamespacePrefix is set to the namespace prefix of the org for all objects that support it, unless an object is in an installed managed package. In that case, the object has the namespace prefix of the installed managed package. This field’s value is the namespace prefix of the Developer Edition org of the package developer.
  • In orgs that are not Developer Edition orgs, NamespacePrefix is set only for objects that are part of an installed managed package. All other objects have no namespace prefix.

This field can’t be accessed unless the logged-in user has the Customize Application permission.

OwnerId
Type
reference
Properties
Create, Defaulted on create, Filter, Group, Sort, Update
Description
ID of the owner of the template.
This is a relationship field.
Relationship Name
Owner
Relationship Type
Lookup
Refers To
User
RelatedEntityType
Type
picklist
Properties
Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description
When UIType is 2 (Lightning Experience) or 3 (Lightning ExperienceSample), RelatedEntityType indicates which entities this template can be used with. Valid values are the entity API name: "Account" for account, "Contact" for contact, "Opportunity" for opportunity, "Lead" for lead, and so on. The value can be any entity the user has read access to (including custom entities) but not virtual entities, setup entities, or platform entities.
No restrictions exist at the schema level.
Subject
Type
string
Properties
Create, Nillable, Sort, Update
Description
Content of the subject line.
The limit is 1,000 characters for Lightning email templates and 230 characters for Classic email templates.
TemplateStyle
Type
picklist
Properties
Create, Filter, Group, Restricted picklist, Sort
Description
Style of the template.
Possible values are:
  • formalLetter—Formal Letter
  • freeForm—Free Form Letter
  • newsletter—Newsletter
  • none—No Email Layout
  • products—Products
  • promotionLeft—Promotion (Left)
  • promotionRight—Promotion (Right)
TemplateType
Type
picklist
Properties
Create, Filter, Group, Restricted picklist, Sort
Description
Type of template.
Possible values are:
  • custom—Custom
  • html—HTML
  • text—Text
  • visualforce—Visualforce
TimesUsed
Type
int
Properties
Filter, Group, Nillable, Sort
Description
Number of times this email template has been used.
Used with Salesforce Classic templates.
Not typically used with Lightning Experience templates.
TotalDelivered
Type
int
Properties
Filter, Group, Nillable, Sort
Description

Read-only. The total number of emails sent minus hard and soft bounces. Note: this data includes emails that were delivered to the recipient's spam folder.

This field is available in API version 46.0 and later. To access this field, your org must use Sales Engagement and users need the Sales Engagement User or Sales Engagement Cadence Creator permission set. This field value includes emails sent via the ListEmail object or Sales Engagement cadences.

TotalHardBounced
Type
int
Properties
Defaulted on create, Filter, Group, Nillable, Sort
Description

Read-only. The total number of emails that permanently bounced back to the sender because the address is invalid. A hard bounce can occur because the domain name doesn't exist or because the recipient is unknown.

This field is available in API version 46.0 and later. To access this field, your org must use Sales Engagement and users need the Sales Engagement User or Sales Engagement Cadence Creator permission set. This field value includes emails sent via the ListEmail object or Sales Engagement cadences.

TotalOpens
Type
int
Properties
Defaulted on create, Filter, Group, Nillable, Sort
Description

Read-only. The total number of times a prospect’s email client loaded the images in the HTML version of the email. We also record an open if the prospect clicks a link within the HTML or text email without downloading images. A click indicates that they viewed the message. Some email clients (Outlook, Apple Mail, Thunderbird) don’t display images by default. Pardot counts an open each time the images load.

This field is available in API version 46.0 and later. To access this field, your org must use Sales Engagement and users need the Sales Engagement User or Sales Engagement Cadence Creator permission set. This field value includes emails sent via the ListEmail object or Sales Engagement cadences.

TotalSent
Type
int
Properties
Filter, Group, Nillable, Sort
Description
Read-only. The total number of emails sent, including bounced, opted-out, and invalid To: addresses.

This field is available in API version 46.0 and later. To access this field, your org must use Sales Engagement and users need the Sales Engagement User or Sales Engagement Cadence Creator permission set. This field value includes emails sent via the ListEmail object or Sales Engagement cadences.

TotalSoftBounced
Type
int
Properties
Defaulted on create, Filter, Group, Nillable, Sort
Description

Read-only. The total number of times a recipient’s mail server acknowledged the email, but returned it to the sender. Sometimes it is because the recipient's mailbox is full or the mail server is temporarily unavailable. A soft bounce message can sometimes be delivered at another time. After 5 soft bounces, Pardot opts the prospect out of emails.

This field is available in API version 46.0 and later. To access this field, your org must use Sales Engagement and users need the Sales Engagement User or Sales Engagement Cadence Creator permission set. This field value includes emails sent via the ListEmail object or Sales Engagement cadences.

UIType
Type
picklist
Properties
Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description
Indicates the user interface where this template is usable.
Possible values are:
  • Aloha
  • SFX
  • SFX_Sample—SFXSample

Usage

To retrieve this object, issue a describe call on an object, which returns a query result for each activity since the object was created. You can't query these records.

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

EmailTemplateChangeEvent (API version 48.0)
Change events are available for the object.