Payment

Represents a single event when a shopper makes a payment. For credit cards, this event is a payment capture or payment sale, but it doesn't appear on the shopper's credit card statement. This object is available in API version 48.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()

You can edit or delete a payment only in draft state, which you specify with the Status field.

Note

Special Access Rules

To access Salesforce Payments objects with the API, your org must have a Salesforce Order Management, B2B Commerce, or B2C (for B2B2C Commerce) license. Any one of these licenses enables the required Payment Platform org permission. Salesforce Payments objects are available only in Lightning Experience.

Fields

Field	Details
AccountId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The account of the customer who made the payment. This field is a relationship field. Relationship Name Account Relationship Type Lookup Refers To Account
Amount	Type currency Properties Create, Filter, Sort, Update Description The amount to be debited or captured.
Balance	Type currency Properties Filter, Nillable, Sort Description The total amount – the net applied amount.
CancellationDate	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description The date that the payment was voided.
CancellationEffectiveDate	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description The date when the cancellation of this payment takes effect.
CancellationGatewayDate	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description The gateway provides this date following a successful cancellation request.
CancellationGatewayRefNumber	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description System-provided unique transaction ID from the payment gateway.
CancellationGatewayResultCode	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Gateway-specific result code. Must be mapped to a Salesforce-specific result code.
CancellationSfResultCode	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description A Salesforce result code that can be mapped to one or more gateway result codes. We recommend that the payment gateway adapter layer maps gateway-specific codes to the Salesforce result code.
ClientContext	Type textarea Properties Nillable Description Contains caller context for payment APIs. Useful for re-establishing context during an asynchronous payment transaction.
Comments	Type textarea Properties Create, Filter, Nillable, Sort, Update Description Users can provide additional details about the payment record. Supports a maximum of 1000 characters.
CurrencyIsoCode	Type picklist Properties Create, Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Three-letter ISO 4217 currency code associated with the payment group record.
Date	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description The date when this payment record was created.
EffectiveDate	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description The date that this payment takes effect.
Email	Type email Properties Create, Filter, Group, Nillable, Sort, Update Description Email address of the user who initiated the payment.
GatewayDate	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description The gateway provides this date for reference following a successful gateway communication.
GatewayRefDetails	Type textarea Properties Create, Filter, Nillable, Sort, Update Description Additional data that can’t be stored in other fields on the payment record. You can use this field for transactions following the initial transaction that creates the payment record. You can use any data that isn’t normalized in financial entities. This field has a maximum length of 1000 characters and can store data as JSON or XML.
GatewayRefNumber	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Unique transaction ID created by the payment gateway.
GatewayResultCode	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Gateway-specific result code that must map to a Salesforce-specific result code. One Salesforce result code can map to multiple gateway result codes.
GatewayResultCodeDescription	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Description of the gateway’s result code.
ImpactAmount	Type currency Properties Filter, Nillable, Sort Description Shows the payment’s financial impact against the customer’s accounts receivable. If the payment is valid, this value is the negative of the payment amount. If the payment is voided, this value is 0.
IpAddress	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description The IP address of the user who initiated the payment.
LastReferencedDate	Type dateTime Properties Filter, Nillable, Sort Description The timestamp for when the current user last viewed a record related to this record.
LastViewedDate	Type dateTime Properties Filter, Nillable, Sort Description The timestamp for when the current user last viewed this record. If this value is null, this record is possibly referenced (LastReferencedDate) but not viewed.
MacAddress	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description The MAC address of the user who initiated the payment.
NetApplied	Type currency Properties Filter, Nillable, Sort Description Total payment amount of that has been applied, including adjustments.
NetRefundApplied	Type currency Properties Filter, Nillable, Sort Description Total refund amount that has been applied to the payment, including adjustments.
OrderPaymentSummaryId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description Order payment summaries show the balances of each authorization, capture, and refund made against an order.
PaymentAuthorizationId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The authorization record for this payment. If there's a delayed capture (when the capture occurs after the authorization), all captures must be made against a previously successful authorization transaction. This field is a relationship field. Relationship Name PaymentAuthorization Relationship Type Lookup Refers To PaymentAuthorization
PaymentGatewayId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description ID of the payment gateway that processed the payment. If there’s a delayed payment, the field is populated from the authorization record. This field is a relationship field. Relationship Name PaymentGateway Relationship Type Lookup Refers To PaymentGateway
PaymentGroupId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description Payment groups organize all the payment transactions that have been made against a record such as an account or contract. If there’s a delayed payment, the field is populated from the authorization record. there’s. This field is a relationship field. Relationship Name PaymentGroup Relationship Type Lookup Refers To PaymentGroup
PaymentMethodId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The payment method that the customer used to provide this payment information. This field is a relationship field. Relationship Name PaymentMethod Relationship Type Lookup Refers To PaymentMethod
PaymentNumber	Type string Properties Autonumber, Defaulted on create, Filter, idLookup, Sort Description System-created unique ID for this payment record.
Phone	Type phone Properties Create, Filter, Group, Nillable, Sort, Update Description Phone number of the customer who initiated the payment.
ProcessingMode	Type picklist Properties Create, Filter, Group, Restricted picklist, Sort Description Defines whether the payment has been made outside of the payment platform. Possible values are: `External`: Transactions happened outside of the Salesforce payments platform. `Salesforce`: Salesforce made and recorded an external call to the payment gateway.
SfResultCode	Type picklist Properties Create, Filter, Group, Nillable, Restricted picklist, Sort, Update Description Salesforce-specific result code that can map to one or more gateway result codes. We recommend configuring the payment gateway adapter layer to map gateway result codes to the appropriate Salesforce result code. Possible values are: `Decline`: The gateway call failed, but if the problem is fixed and the transaction is retried, it can work. For example, the customer had insufficient funds or briefly lost their connection. `Indeterminate`: The gateway didn’t respond to the call. This response usually happens when Salesforce times out while waiting for a response from the gateway. `PermanentFail`: The gateway call failed. If tried again, it still doesn't work. Gateway calls fail permanently for one of two reasons: Hard Decline: The customer’s payment account has been closed or terminated. Fraud: The gateway recognized the payment or payment method as known fraud. `RequiresReview`: The customer bank requires more information before completing the payment. `Success`: The gateway call succeeded. `SystemError`: Salesforce ended the payment request before receiving a response. For example, Salesforce lost credentials or access to its server. Salesforce ends payment calls if it doesn’t receive a response from the gateway within two minutes. `ValidationError`: Customer payment data was incorrect, such as a misspelling in the credit card address or an incorrect CVV.
Status	Type picklist Properties Create, Filter, Group, Restricted picklist, Sort, Update Description Defines the state of this payment. Possible values are: `Canceled`: This payment has been unapplied from its target and can no longer be allocated. `Draft`: The payment can be edited before posting it and allocating it to a target. The payment can also be deleted. `Processed`: This payment has been finalized and can be allocated against a target. Users can manually change the Status field’s values as follows: Draft to Processed Processed to Canceled Draft to Canceled
TotalApplied	Type currency Properties Filter, Nillable, Sort Description The total amount of this payment’s balance that has been applied against an invoice.
TotalRefundApplied	Type currency Properties Filter, Nillable, Sort Description The total amount of a refund that has been applied against this payment.
TotalRefundUnapplied	Type currency Properties Filter, Nillable, Sort Description The total amount of a previously applied refund that has since been unapplied from this payment.
TotalUnapplied	Type currency Properties Filter, Nillable, Sort Description The total amount of this payment that was previously applied and then unapplied.
Type	Type picklist Properties Create, Filter, Group, Restricted picklist, Sort, Update Description Defines how the customer used this payment. Possible values are: `Capture` `Sale`

Object Reference for the Salesforce Platform

Payment

Supported Calls

Special Access Rules

Fields

See Also