SvcCatalogRequest

Represents a request made by a user using the Service Catalog. Catalog builders use this object to report on Service Catalog activity. This object is available in API version 53.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), undelete(), update(), upsert()

Special Access Rules

To access this object, get the Service Catalog permission set license, Employee Productivity Starter license, or Employee Productivity Plus add-on license.

Fields

Field	Details
CatalogItemDescription	Type textarea Properties Create, Nillable, Update Description Description for the catalog item.
CatalogItemName	Type string Properties Create, Filter, Group, Nillable, Sort, Update Description Name of the catalog item.
ClosedDate	Type dateTime Properties Create, Filter, Nillable, Sort, Update Description The date and time when the request was closed. This field is automatically populated when IsClosed is 'true'.
IsClosed	Type boolean Properties Create, Defaulted on create, Filter, Group, Sort, Update Description Indicates whether the request has been resolved. This field is automatically checked when ClosedDate is populated. The default value is 'false'.
ItemFlowVersion	Type string Properties Filter, Group, Nillable, Sort Description Version for the item flow. This is a calculated field.
LastReferencedDate	Type dateTime Properties Filter, Nillable, Sort Description The timestamp when the current user last accessed this record, a record related to this record, or a list view.
LastViewedDate	Type dateTime Properties Filter, Nillable, Sort Description The timestamp when the current user last viewed this record or list view. If this value is null, the user might have only accessed this record or list view (LastReferencedDate) but not viewed it.
Name	Type string Properties Autonumber, Defaulted on create, Filter, idLookup, Sort Description The Service Catalog request number.
OwnerId	Type reference Properties Create, Defaulted on create, Filter, Group, Sort, Update Description ID for the owner record. This is a polymorphic relationship field. Relationship Name Owner Relationship Type Lookup Refers To Group, User
SubmitterId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description ID for the submitter record. This is a relationship field. Relationship Name Submitter Relationship Type Lookup Refers To User
SvcCatalogItemDefinitionId	Type reference Properties Create, Filter, Group, Nillable, Sort, Update Description The catalog item that was used to create this request. This is a relationship field. Relationship Name SvcCatalogItemDefinition Relationship Type Lookup Refers To SvcCatalogItemDef

Object Reference for the Salesforce Platform

SvcCatalogRequest

Supported Calls

Special Access Rules

Fields