Media Cloud Developer Guide
jVPL-CSRCaseDetailsMedia
This Omnistudio
Data Mapper extracts the cases registered for the specified account or interaction
ID.
Sample Input
1{
2 "InteractionId": "a1S4W000006A1ZyUAK"
3}|
Parameter |
Required/Optional |
|---|---|
|
InteractionId |
Required |
Sample Output
1{
2 "Case": [
3 {
4 "Status": "New",
5 "Owner": "Manju J",
6 "CreatedBy": "Manju J",
7 "CaseNumber": "00001037",
8 "CaseId": "5004W00001ZmbhNQAR",
9 "CaseDateOpened": "2020/12/21"
10 },
11 {
12 "Status": "New",
13 "Owner": "Manju J",
14 "CreatedBy": "Manju J",
15 "CaseNumber": "00001035",
16 "CaseId": "5004W00001ZmZRXQA3",
17 "CaseDateOpened": "2020/12/18"
18 }
19 ]
20}