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vpls360csr-GetCustomerDetails

This Omnistudio Data Mapper is used in the agent console to extract account details based on the context ID of a customer interaction.

Sample Input

1{
2    "ContextId": "a1S4W000006A1ZyUAK"
3}

Parameter	Required/Optional
ContextId	Required

Sample Output

1{
2  "Phone": "1231231231",
3  "Name": "Jhonny Villiers",
4  "MailingStreet": "abc",
5  "MailingState": "abc",
6  "MailingPostalCode": "123123",
7  "MailingCity": "abc",
8  "FirstName": "Jhonny",
9  "Email": "jhn@test.com",
10  "AccountStatus": "Active"
11}

Called By

Workflow: Agent console Get Profile Details for an Account
- Integration Procedure: vpls360csr_GetProfileDetails