Public Sector Solutions Developer Guide
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StandardValueSet Names and Standard Picklist Fields
Custom Field Output
Engagement Attendee Output
Engagement Interaction Create Output
Engagement Interaction Fetch Output
Engagement Interaction IDs Create Output
Engagement Interaction Output
Engagement Topic Output
Engagements ID Output
Engagement Status Output
Integrate the Engagement Objects Into Your CTI System
Engagement API Responses
Here’s the list of Engagement API response bodies.
-
Custom Field Output
Output representation for creating an engagement interaction, topic, or attendee record with a custom field. -
Engagement Attendee Output
Output representation to create an engagement attendee record. -
Engagement Interaction Create Output
Output representation for creating an engagement interaction record. -
Engagement Interaction Fetch Output
Output representation to fetch an engagement interaction record along with the status. -
Engagement Interaction IDs Create Output
Output representation of creating an engagement interaction. -
Engagement Interaction Output
Output representation to fetch an engagement interaction record. -
Engagement Topic Output
Output representation to create an engagement topic record. -
Engagements ID Output
Output representation of IDs for the engagement interaction, engagement attendee, and engagement topic records. -
Engagement Status Output
Output representation to display the status of an API request.