Einstein and Data Usage in Agentforce Coworker

Einstein powers the generative AI features in Agentforce Coworker. Review this table to understand the type of data used by Einstein features in Agentforce Coworker.

The table indicates which features use global models trained on customer data. These models look for aggregated trends across multiple Salesforce customers. If an Einstein feature uses a global model, the customer can opt out of the global model and have control over whether their data contributes to global models. For more information on how to control how your data is used, see Manage Salesforce Access to Customer Data.

Feature	Customer Data and Salesforce Objects Used	Usage Data Used	Global Model Used
Coworker - L4 Ranker	Query data, User Engagements	Yes	Yes