Agentforce Coworker Limits and Guidelines (Beta)
Keep these limits and guidelines in mind when setting up and using Agentforce Coworker. Hard limits are enforced by the platform and can't be adjusted.
| Feature or Function | Guidelines and Limits | Hard Limit? | Additional Information and Resources |
|---|---|---|---|
| Google Drive ingestion: Files per shared drive | 5000 files | ✔️ | |
| Google Drive ingestion: Incremental ingestion and update frequency | 1 hr | ✔️ | |
| Google Drive ingestion: Supported file types | Google files (example: Google Docs) See other supported file types | ✔️ | |
| Google Drive ingestion: File size | PDFs: 100 MB; Other files: 4 MB | ✔️ | |
| SharePoint ingestion: Total file volume per SharePoint Site | 10–15 GB | ✔️ | |
| SharePoint ingestion: Max files per site per ingestion | 5000 files | ✔️ | |
| SharePoint ingestion: Incremental ingestion and update frequency | 1 hr | ✔️ | |
| SharePoint ingestion: Supported file types | See supported file types | ✔️ | Files not supported include files with security labels or tags, empty Excel files and OneNote |
| SharePoint ingestion: File size | PDFs: 100 MB; Other files: 4 MB Additional guidelines. | ✔️ | |
| Slack API: query limit | Every Tier 4 JWT token (every user) gets 180 queries per minute sustained | ✔️ | Each user gets their own rate limit based on their JWT (JSON Web Token). Limits are tracked individually, not shared across your whole company. |
| Slack API: burst query limit | Every Tier 4 JWT token (every user) gets up to 1000 burst queries | ✔️ | You accumulate burst credits over time when you're under the limit, and can spend them when you need to briefly go above 180 queries a minute. |
| Enterprise Search API (search results) limits | See Connect API Limits | ✔️ | |
| Query Assist (suggestions) limits | See API Guidelines and limits listed above | ✔️ | |
| Search Agent (AI answer) | 100 RPM See Agentforce limits | ✔️ | Search agent uses Agentforce Models API. It uses multiple model calls for a query plan. |