TrackedCommunication

Stores information request or communication details sent from payer to provider on a member’s authorization request. This object is available in API version 57.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

CommunicatorReferenceId

Type: reference
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: The account or contact that’s sending this communication.

This field is a polymorphic relationship field.
Relationship Name: CommunicatorReference
Relationship Type: Lookup
Refers To: Account, Contact, User

ContextReferenceId

Type: reference
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: The context that’s associated with the communication.

This field is a polymorphic relationship field.
Relationship Name: ContextReference
Relationship Type: Lookup
Refers To: Account, ClinicalEncounter

LastReferencedDate

Type: dateTime
Properties: Filter, Nillable, Sort
Description: The most recent date on which a user referenced the record.

LastViewedDate

Type: dateTime
Properties: Filter, Nillable, Sort
Description: The most recent date on which a user viewed the record.

Name

Type: string
Properties: Create, Filter, Group, idLookup, Sort, Update
Description: The name of the tracked communication.

OccurrenceEndDateTime

Type: dateTime
Properties: Create, Filter, Nillable, Sort, Update
Description: The date and time by when the communication is expected to occur.

OccurrenceStartDateTime

Type: dateTime
Properties: Create, Filter, Nillable, Sort, Update
Description: The date and time from when the communication is expected to occur.

OwnerId

Type: reference
Properties: Create, Defaulted on create, Filter, Group, Sort, Update
Description: The ID of the user who owns this record.

This field is a polymorphic relationship field.
Relationship Name: Owner
Relationship Type: Lookup
Refers To: Group, User

Priority

Type: picklist
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: Specifies the priority of the communication.
Possible values:
- ASAP
- Routine
- Stat
- Urgent

RequesterReferenceId

Type: reference
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: The requester of the communication.

This field is a polymorphic relationship field.
Relationship Name: RequesterReference
Relationship Type: Lookup
Refers To: Account, Contact, User

Status

Type: picklist
Properties: Create, Filter, Group, Sort, Update
Description: Specifies the communication status.
Possible values:
- Active
- Completed
- Draft
- Entered-in-error
- On-hold
- Revoked
- Unknown

StatusReason

Type: picklist
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: The reason for the status of the communication.
Possible values:
- Family-Objection
- Invalid-Phone-Number
- Patient-Objection
- Recipient-Unavailable
- System-Error
- Unknown

SubjectId

Type: reference
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: The patient for whom the communication is created.

This field is a polymorphic relationship field.
Relationship Name: Subject
Relationship Type: Lookup
Refers To: Account, Contact, User

Type

Type: picklist
Properties: Create, Filter, Group, Nillable, Restricted picklist, Sort, Update
Description: Specifies the type of communication.
Possible values:
- COMMUNICATION
- COMMUNICATIONREQUEST

Associated Objects

This object has the following associated objects. If the API version isn’t specified, they’re available in the same API versions as this object. Otherwise, they’re available in the specified API version and later.

TrackedCommunicationChangeEvent(API Version 63.0): Change events are available for the object.
TrackedCommunicationFeed: Feed tracking is available for the object.
TrackedCommunicationHistory: History is available for tracked fields of the object.
TrackedCommunicationShare: Sharing is available for the object.