Engagement Connect APIs

With the Engagement Connect REST APIs, you can create, delete, and get Engagement Interaction, Engagement Attendee, and Engagement Topic records.

• Engagement API Resources

  Here’s the list of Engagement API resources.

• Engagement API Requests

  Here’s a list of Engagement API request bodies.

• Engagement API Responses

  Here’s the list of Engagement API response bodies.

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Industries Common Resources

AI Accelerator and Scoring Framework

Action Launcher

Actionable List Members

Actionable Segmentation

AI Relationship Research

Business Rules Engine

Collections and Recovery

Context Service

Criteria-Based Search and Filter

Data Processing Engine, Batch Management, and Monitor Workflow Services

Digital Lending

Discovery Framework

Decision Explainer

Einstein Relationship Insights

Einstein Standard Invocable Actions

Engagement

Engagement Standard Objects

Engagement Connect APIs

Engagement API Resources

Engagement API Requests

Engagement API Responses

Apex Reference

Integrate the Engagement Objects Into Your CTI System

Group Membership and Households

Identity Verification

Intelligent Document Reader

Intelligent Form Reader

Interest Tagging

Omnistudio

Outcome Management

Outreach List

Process Compliance Navigator

Record Alerts

Record Rollup Definitions

Scheduled Reminders

Sentiment Insights

Service Process Studio

Stage Management

Timeline

Unified Catalog

Virtual Calls

Associated Objects

IndustriesSettings

Industries Object Access by Community License

Access Industries Features Deployed Using Managed Packages

Previous Versions