ProductServiceCampaign

Represents a set of activities to be performed for a product service campaign. For example, a recall of products due to potential safety hazards or an upgrade of products to comply with legal regulations. This object is available in API version 61.0 and later.

Supported Calls

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve(), search(), undelete(), update(), upsert()

Fields

ActionableListId

Type: reference
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: The actionable list of the assets that are a part of a product service campaign.

This field is a relationship field.
Relationship Name: ActionableList
Relationship Type: Lookup
Refers To: ActionableList

Description

Type: textarea
Properties: Create, Nillable, Update
Description: The description of the product service campaign.

EndDate

Type: date
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: The date on which the product service campaign ends.

LastReferencedDate

Type: dateTime
Properties: Filter, Nillable, Sort
Description: The timestamp when the current user last accessed this record indirectly, for example, through a list view or related record.

LastViewedDate

Type: dateTime
Properties: Filter, Nillable, Sort
Description: The timestamp when the current user last viewed this record or list view. If this value is null, and LastReferenceDate is not null, the user accessed this record or list view indirectly.

OwnerId

Type: reference
Properties: Create, Defaulted on create, Filter, Group, Sort, Update
Description: ID of the owner of this object.

This field is a polymorphic relationship field.
Relationship Name: Owner
Relationship Type: Lookup
Refers To: Group, User

Priority

Type: picklist
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: The priority of the product service campaign.

Product2Id

Type: reference
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: The product associated with the product service campaign.

This field is a relationship field.
Relationship Name: Product2
Relationship Type: Lookup
Refers To: Product2

ProductServiceCampaignName

Type: string
Properties: Create, Filter, Group, idLookup, Sort, Update
Description: The name of the product service campaign.

StartDate

Type: date
Properties: Create, Filter, Group, Sort, Update
Description: The date on which the product service campaign starts.

Status

Type: picklist
Properties: Create, Defaulted on create, Filter, Group, Sort, Update
Description: The status of the product service campaign.
Default value: New
Possible values:
- In Progress
- New

StatusCategory

Type: picklist
Properties: Defaulted on create, Filter, Group, Nillable, Restricted picklist, Sort
Description: The category of a status value. StatusCategory field has eight default values: seven values that are identical to the default Status values, and None for statuses without a status category. If you create custom Status values, you must indicate which category it belongs to. For example, if you create a Waiting for Response value, add it the On Hold category.
Default value: None
Possible values:
- Canceled
- CannotComplete—Cannot Complete
- Closed
- Completed
- InProgress—In Progress
- New
- None
- OnHold—On Hold

Type

Type: picklist
Properties: Create, Filter, Group, Sort, Update
Description: The type of the product service campaign.
Possible values:
- Modification
- New
- Recall
- Service
- Upgrade

WorkTypeId

Type: reference
Properties: Create, Filter, Group, Nillable, Sort, Update
Description: The work type associated with the product service campaign.

This field is a relationship field.
Relationship Name: WorkType
Relationship Type: Lookup
Refers To: WorkType