Customer 360 on Core Data Model

Data model diagram for Customer 360 on Core

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Diagram Scope 

Entities and relationships needed for cloud-based energy and utilities marketing, sales, and service in both competitive and regulated markets.

Entities (objects) Included 

Account, Account Account Relationship, Account Billing Account, Account Contact Relationship, Address, Approved by, Balance Adjustment Request, Billing Account, Billing Account Contact, Contact, Contract, Energy Service Agreement, Energy Service Agreement Item, Location, Parent, Premises, Product, Service Point, User

More Info 

How Do I Read These Diagrams? 

See Salesforce Data Model Notation.