sendTextMessage() for LWC for Lightning Experience
Sends a new text message from the agent to an end user. This method works only in Lightning console apps.
| Name | Type | Description |
|---|---|---|
recordId | String | The ID of the record for the Messaging session. |
message | Object | The message object with the message to send to the customer. |
| Name | Type | Description |
|---|---|---|
text | String | The message to the customer. For example: { text: "This is a sample message." } |
Returns a Promise. Success resolves to true. The Promise is rejected if there’s an error.