setAgentInput() for LWC for Lightning Experience
Sets the text in the agent’s text box. This method works only in Lightning console apps.
| Name | Type | Description |
|---|---|---|
recordId | String | The ID of the record for the Messaging session. |
message | Object | The message object with the message to place in the agent’s text box. |
setAtCursor | Boolean | Optional. Indicates whether to insert the message at the current cursor location. If false, the message overwrites any existing text. Default value is false. |
| Name | Type | Description |
|---|---|---|
text | String | The message to the agent. For example: { text: "This is a sample message." } |
Returns a Promise. Success resolves to true. The Promise is rejected if there’s an error.