Field Service Metadata API

The following Metadata types are used in Field Service.

The following list links to Metadata API types used in Field Service.

  • FieldServiceSettings

    Represents an organization’s Field Service settings.

  • Flow

    Represents the metadata associated with a flow, including its structure, logic, and run-time behavior.

    • Flow for Field Service

      Field Service exposes additional actionType values for the FlowActionCall Metadata type.

  • Skill

    Represents the settings for a skill used for field service or to route chats to agents in Chat, such as the name of the skill and which agents the skills are assigned to.

  • TimeSheetTemplate

    Represents a template for creating time sheets in Field Service. This type extends the Metadata metadata type and inherits its fullName field.