publishError

Publishes a partner connector error or telephony error to Salesforce.

Field	Type	Description
param	object	Contains an event type and an error object.
param.eventType	string	Event type for the error. Defaults to GENERIC_ERROR if none of the other event types apply. See possible values below.
param.error	object	Error object representing the error.

• SHARED_ERROR_TYPE.AUTHENTICATION_ERROR
• SHARED_ERROR_TYPE.CAN_NOT_GET_AGENT_STATUS
• SHARED_ERROR_TYPE.CAN_NOT_LOG_IN
• SHARED_ERROR_TYPE.CAN_NOT_LOG_OUT
• SHARED_ERROR_TYPE.CAN_NOT_SET_AGENT_STATUS
• SHARED_ERROR_TYPE.CUSTOM_ERROR
• SHARED_ERROR_TYPE.GENERIC_ERROR
• SHARED_ERROR_TYPE.INVALID_ACW_INFO
• SHARED_ERROR_TYPE.INVALID_AGENT_STATUS
• SHARED_ERROR_TYPE.INVALID_STATE_CHANGE_RESULT
• SHARED_ERROR_TYPE.INVALID_STORAGE_ACCESS_RESULT
• SHARED_ERROR_TYPE.LOGIN_REQUIRED
• VOICE_ERROR_TYPE.AGENT_ERROR
• VOICE_ERROR_TYPE.CAN_NOT_ADD_PARTICIPANT
• VOICE_ERROR_TYPE.CAN_NOT_BARGE_IN_CALL
• VOICE_ERROR_TYPE.CAN_NOT_BARGE_IN_SUPERVISOR
• VOICE_ERROR_TYPE.CAN_NOT_CONNECT_PARTICIPANT
• VOICE_ERROR_TYPE.CAN_NOT_CONFERENCE
• VOICE_ERROR_TYPE.CAN_NOT_DECLINE_THE_CALL
• VOICE_ERROR_TYPE.CAN_NOT_DISCONNECT_SUPERVISOR
• VOICE_ERROR_TYPE.CAN_NOT_END_THE_CALL
• VOICE_ERROR_TYPE.CAN_NOT_GET_AUDIO_DEVICES
• VOICE_ERROR_TYPE.CAN_NOT_GET_PHONE_CONTACTS
• VOICE_ERROR_TYPE.CAN_NOT_GET_SIGNED_RECORDING_URL
• VOICE_ERROR_TYPE.CAN_NOT_HANGUP_PARTICIPANT
• VOICE_ERROR_TYPE.CAN_NOT_HOLD_CALL
• VOICE_ERROR_TYPE.CAN_NOT_MUTE_CALL
• VOICE_ERROR_TYPE.CAN_NOT_PAUSE_RECORDING
• VOICE_ERROR_TYPE.CAN_NOT_RESUME_CALL
• VOICE_ERROR_TYPE.CAN_NOT_RESUME_RECORDING
• VOICE_ERROR_TYPE.CAN_NOT_SET_AGENT_CONFIG
• VOICE_ERROR_TYPE.CAN_NOT_SET_CAPABILITIES
• VOICE_ERROR_TYPE.CAN_NOT_START_THE_CALL
• VOICE_ERROR_TYPE.CAN_NOT_SWAP_PARTICIPANTS
• VOICE_ERROR_TYPE.CAN_NOT_TOGGLE_HOLD
• VOICE_ERROR_TYPE.CAN_NOT_TOGGLE_MUTE
• VOICE_ERROR_TYPE.CAN_NOT_TOGGLE_RECORD
• VOICE_ERROR_TYPE.CAN_NOT_UNMUTE_CALL
• VOICE_ERROR_TYPE.CAN_NOT_UPDATE_PHONE_NUMBER
• VOICE_ERROR_TYPE.INVALID_DESTINATION
• VOICE_ERROR_TYPE.INVALID_PARAMS
• VOICE_ERROR_TYPE.INVALID_PARTICIPANT
• VOICE_ERROR_TYPE.INVALID_PHONE_NUMBER
• VOICE_ERROR_TYPE.MICROPHONE_NOT_SHARED
• VOICE_ERROR_TYPE.UNSUPPORTED_BROWSER
• VOICE_ERROR_TYPE.AGENT_AT_MAXIMUM_CAPACITY
• VOICE_ERROR_TYPE.AGENT_NOT_INITIALIZED
• VOICE_ERROR_TYPE.PHONE_NUMBER_NOT_VALID
• VOICE_ERROR_TYPE.PHONE_NUMBER_NOT_VALID_E164_FORMAT
• VOICE_ERROR_TYPE.AREA_CODE_NOT_IN_DIALABLE_LIST
• VOICE_ERROR_TYPE.UNAUTHORIZED_SERVICE_CALL
• VOICE_ERROR_TYPE.OUTBOUND_QUEUE_MISCONFIGURED
• VOICE_ERROR_TYPE.CALL_THROTTLED
• VOICE_ERROR_TYPE.TIMEOUT_ERROR
• VOICE_ERROR_TYPE.UNABLE_TO_CONNECT_TO_AGENT