Salesforce Voice with Partner Telephony Developer Guide Previous PDF Versions
API VersionReleasePDF
68.0Winter ‘27Download PDF
67.0Summer ‘26Download PDF
66.0Spring ‘26Download PDF
65.0Winter ‘26Download PDF

Overview
Recent Changes
Publish Partner Telephony Package
Set Up Your Production Org
Add Support for Voice Resiliency
Connect Telephony System to Salesforce
Set Up Authentication
Customize Your Implementation
Start Calls
During Call Actions
Post-Call Actions
Route Calls
Transfer Calls
Disable Call Actions
Desk Phone Support
Enable Headset Support
Additional Info
Apex Reference
Service Cloud Connector API Reference
Troubleshooting
Previous Versions