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UserTerritory

Represents a User who has been assigned to a Territory.

The original territory management feature is scheduled for retirement for all customers as of Summer ’20. After the feature is retired, users can’t access the original territory management feature and its underlying data. We encourage you to migrate to Enterprise Territory Management. For more information, see The Original Territory Management Module Will Be Retired in the Summer ’20 Release. The information in this topic applies to the original Territory Management feature only, and not to Enterprise Territory Management.

Note

Supported Calls

create(), delete(), describeSObjects(), getDeleted(), getUpdated(), query(), retrieve()

Special Access Rules

  • Only available if territory management has been enabled for your organization.
  • Customer Portal users can’t access this object.

Fields

Field Details
IsActive
Type
boolean
Properties
Defaulted on create, Filter
Description
Indicates whether the user is active in the given territory (true), or inactive in the given territory (false):
  • Users who are active in a territory are explicitly assigned to the territory and can have open opportunities, closed opportunities, or no opportunities associated with that territory.
  • Users who are inactive in a territory are not explicitly assigned to the territory, but own an open or closed opportunity that is associated with the territory. For example, a user may have been transferred out of a territory, but still own opportunities in his or her old territory.

Until a user is deleted from a territory (not simply removed from the territory), the record is not returned in a getDeleted() call.

IsDeleted
Type
boolean
Properties
Defaulted on create, Filter
Description
Indicates whether the object has been moved to the Recycle Bin (true) or not (false). Label is Deleted.
TerritoryId
Type
reference
Properties
Create, Filter
Description
ID of the Territory to which the user has been assigned. This field is required when creating a record in API version 20.0 and later.
UserId
Type
reference
Properties
Create, Filter
Description
ID of the user. This field is required when creating a record.

Usage

If a user is inactive in a territory, and the opportunities they own that are associated with the territory are all closed, the user is not returned in the Territories related list on the User page in Setup. Regardless of whether the user is inactive or the opportunities are closed, the user is returned in the Quotas related list.